Refund Policy
Shopify Refund Policy - International
Most of our items are eligible for our 30-day refund policy. If your product is faulty or damaged, you can email us with photographic proof & request a refund.
Please email: shoaksgr@gmail.com with your refund claim.
* To complete your return, we require a receipt or proof of purchase.
* To be eligible, the item must be faulty or damaged. We do not accept refunds if you change your mind. Please provide photographic proof that the product is faulty or damaged.
* Sale items are not eligible for refunds. If an item is discounted, it can not be refunded.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
We will notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at shoaksgr@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Attitude to Commitment
MoYoBo - Move Your Body is as much about living your life and developing your unique personality as it is about changing your body and strengthening your individual fitness attitude. It's a statement... about the commitment to change. So whether you see an athlete pushing it while sporting a MoYoBo muscle shirt, or, a beginner working out with MoYoBo on an oversized Tshirt, it's the commitment to "getting there" that's important here.
We have created some great looking casual and sportswear, and we will continue to add more for you to choose your style from. We have also made some branded accessories such as bottles, yoga mats, bags, and phone cases so you can find something you like!
Our Partners
We now know that sustainable fitness involves exercises to Move Your Body in all ways possible. Turns out it’s that simple.
This has been given the name functional fitness, and it is the missing link that has held most of us back from even being normally fit.
If you want to get started, and even if you’re on your way, we have partnered with RE-SETtracks to help you, because it is the single most effective way for a person like you to activate your muscles to support and shape your body properly.
you can still make the change.
Our Practices
MoYoBo-Move Your Body is committed to sustainability by using eco-friendly materials and sustainable processes to produce 100% of our products. We constantly seek new ways to reduce waste, conserve resources, and minimize our carbon footprint. Our holistic approach to sustainability considers every aspect of our business, from design to production to packaging and shipping. We also prioritize ethical labor practices and environmental responsibility in our supply chain. By prioritizing sustainability and the well-being of people, we aim to create a more sustainable and just future.
