At Sheltered Oaks Group Inc., we understand that you value the privacy of your information, and we appreciate the trust you have in us to handle it carefully and responsibly. This Sheltered Oaks Group Inc. privacy policy (referred to as the "Policy") outlines how we collect, use, and share your information when you use our Services, which include https://moyobo.myshopify.com/ and related domains. By using our Services, you agree to the practices outlined in this Policy.

Sheltered Oaks Group Inc., located at 139 Ellerslie Road, Brampton Ontario L6T4C3, Canada, is the controller of your information.

What information does Sheltered Oaks Group Inc. collect about customers? We collect information about you in several ways, including:

  • Information you provide: This includes information such as your name, address, phone number, email address, payment information, and reviews you provide when you make a purchase or communicate with us.
  • Automatic information: We receive and store information generated by your use of our Services, such as your IP address, browser type and version, time zone setting, and cookie data.
  • Information from third-party sources: We may receive updated delivery and address information from our carriers or other third parties.

How and why does Sheltered Oaks Group Inc. use customer information?

We use the information we collect from customers to provide and improve our Services, personalize your shopping experience, and communicate with you. We may also use your information for marketing and advertising purposes, to protect ourselves and others, and for other legitimate reasons. By using our Services, you agree to the use of your information as described in this Policy.

How does Sheltered Oaks Group Inc. handle cookies?

We use cookies to enhance your shopping experience on our website, and we recommend that you leave them turned on to take full advantage of our Services. However, you can disable or delete cookies through your browser settings or add-on settings. Please note that if you choose to disable cookies, you may not be able to use certain features of our Services.

We utilize third-party data collection technology to provide personalized ads for our products and services. These services use information such as your click stream data, browser type, date and time, and your device and platform information to display ads that may interest you. We work with companies such as Facebook, Google Ads, and Snapchat, among others, and comply with Self Regulatory Principles for Online Behavioral Advertising.

We also partner with affiliate marketing companies like Rakuten and third-party analytics companies such as Google Analytics, Amplitude, Looker, and SailThru. These analytics services allow us to understand visitor interaction with the Services anonymously, to improve the website and visitor navigation. We do not provide any directly identifiable customer information to advertisers or third-party websites, but they may use cookies, JavaScript, and other technologies to personalize ad content.

We share customer information only as described in this policy, such as with our corporate family, third-party service providers, and in legal or safety reasons. We retain your information for as long as necessary, and if you live in the EEA, your data is transferred and stored in countries outside the EEA, including the US and Canada.

We take measures to protect your information by using Secure Sockets Layer (SSL) software to encrypt information you enter during transmission. We also limit access to the information we collect to authorized personnel. It is important for you to protect your password and computer from unauthorized access, especially when using a shared computer. If you do not wish to receive marketing or advertising emails, you can use the unsubscribe link contained in those communications or contact us to opt-out. You can also access and update your information, including your account and interaction history with us, at any time. You may also exercise certain rights, such as the right to access and receive a copy of your information, the right to rectify, restrict, or delete your information, the right to object, and the right to revoke consent. If you have any questions or concerns about your rights or the use of your information, please contact us at https://moyobo.myshopify.com/pages/contact-us. If you are a California resident, you have additional rights, such as the right to request information about the personal information we collect, the right to delete your personal information, and the right to designate an agent to exercise your rights under the California Consumer Protection Act. We take steps to verify the identity of the agent and ensure they have the authority to make a request on your behalf. We also comply with California “Shine the Light” law by not sharing your personal information with third parties for their own direct marketing purposes.

Categories of Personal Information We Collect About You

Summarized in the table below are the categories of personal information we may collect about you, depending on how you interact with us. The following table also describes how we collect and use such categories of information.

Categories of information collected Purposes of use (see chart below for additional information) Sources of personal information
Identifiers and Contact Information, e.g., name, email address, postal address, phone number, and password
  • All purposes
  • Directly from you (e.g., through your Sheltered Oaks Group Inc. profile)
Demographic information, e.g., age, employment, and lifestyle information
  • Provide the Services
  • Personalize your experience
  • Directly from you (e.g., through your Sheltered Oaks Group Inc. profile)
Physical Characteristics, e.g., height, weight, body type
  • Provide the Services
  • Personalize your experience
  • Directly from you (e.g., through your Sheltered Oaks Group Inc. profile)
Financial and Transactional Information, e.g., payment card information, delivery information, and information about your transactions and purchases with us
  • Provide the Services
  • Legal purposes
  • Directly from you (e.g., what and how you order from us)
User-Generated Content, e.g., photos, videos, any information you address to our employees or company accounts, and feedback or testimonials you provide about our Services
  • Communicate with you
  • Provide the Services
  • Personalize your experience
  • Legal purposes
  • Directly from you (e.g., through our feedback forms or through third-party websites)
Customer Service Information, e.g., questions and other messages you address to us directly through online forms, by email, over the phone, or by post; summaries or voice recordings of your interactions with customer care
  • All purposes
  • Directly from you (e.g., through your customer support messages)
Device Information and Device Identifiers, e.g., IP address; browser type and language; operating system; platform type; device type; software and hardware attributes; and unique device, advertising, and app identifiers
  • Provide the Services
  • Personalize your experience
  • Secure our services and users
  • Legal purposes
  • From cookies, pixels, tags, and similar tracking technologies
Usage Data, e.g., information about content viewed or downloaded, domain names, landing pages, browsing activity, dates and times of access, pages viewed, forms you complete or partially complete, search terms, uploads or downloads, whether you open an email and your interaction with email content, access times, error logs, and other similar information
  • Provide the Services
  • Secure our services and users
  • Legal purposes
  • Directly from you (e.g. through your use of the Services)
  • From cookies, pixels, tags, and similar tracking technologies
Geolocation, e.g., city, state and ZIP code associated with your IP address
  • Provide the Services
  • Personalize your experience
  • Secure our services and users
  • Legal purposes
  • From cookies, pixels, tags, and similar tracking technologies
Other Information, e.g., any other information you choose to directly provide to us in connection with your use of the Services
  • All purposes
  • Directly from you (e.g., through your customer support messages, survey responses, or social media information)

The following chart provides additional information about the business or commercial purposes for collecting and using your information.

Purposes of Use
Communicate with you, for example, to:

  • Process and deliver orders;
  • Respond to comments, requests and questions and to provide customer service;
  • Send you administrative email notifications, such as security or support and maintenance advisories;
  • Send newsletters, surveys, offers, and other promotional materials related to our Services and for other marketing purposes; and
  • Respond to your inquiries related to employment opportunities or other requests.
Provide the Services, for example, to:

  • Provide, process and deliver the Services you request;
  • Choose the items for and to deliver your shipment; and
  • Improve the quality of experience when you and others interact with our Services, including the testing of different page designs to see which performs better.
Personalize your experience, for example, to:

  • Identify you as a user in our system;
  • Personalize your experience with our Services; and
  • Develop, improve, and deliver marketing and advertising for the Services.
Secure our Services and Users, for example, to:

  • Resolve disputes and/or troubleshoot problems;
  • Monitoring, preventing, and detecting fraud, such as through verifying your identity
  • Combating spam or other malware or security risks
  • Detecting security incidents
  • Debugging to identify and repair errors that impair existing intended functionality
  • Monitoring, enforcing, and improving the security of our Services
Defending our legal rights and compliance with the law, for example, to:

  • Comply with any applicable procedures, laws, or regulations and to protect our legitimate interests or those of others
  • Protect or exercise our legal rights or those of others (e.g., to enforce compliance with our Terms of Use, Privacy Policies, or to protect our Services, Users, or others)

How we Share and Disclose Your Information:

This Privacy Notice and the Privacy Policy provide a list of personal information categories that may be shared for operational or business purposes if it is necessary and proportionate to achieve the purpose for which it was collected, or for a compatible operational or business purpose. Sheltered Oaks Group Inc. may share personal information with service providers, third parties designated by the user, entities involved in corporate restructuring, governmental entities, third parties involved in legal investigations or protecting the rights of Sheltered Oaks Group Inc. or its users, and/or prevent any violation of the law, this Privacy Policy, or our Terms of Use. If you are under 18, you may only use Sheltered Oaks Group Inc. with the involvement of a parent or guardian. The Privacy Policy may change due to constant changes in the business, and if there are any material changes, we will notify you in advance. If you have any questions or concerns, you may contact us at https://moyobo.myshopify.com/pages/contact-us or Sheltered Oaks Group Inc. 139 Ellerslie Road, Brampton Ontario L6T4C3, Canada.

Move Your Body

Attitude to Commitment

MoYoBo - Move Your Body is as much about living your life and developing your unique personality as it is about changing your body and strengthening your individual fitness attitude. It's a statement... about the commitment to change. So whether you see an athlete pushing it while sporting a MoYoBo muscle shirt, or, a beginner working out with MoYoBo on an oversized Tshirt, it's the commitment to "getting there" that's important here.

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Our Partners

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Our Practices

MoYoBo-Move Your Body is committed to sustainability by using eco-friendly materials and sustainable processes to produce 100% of our products. We constantly seek new ways to reduce waste, conserve resources, and minimize our carbon footprint. Our holistic approach to sustainability considers every aspect of our business, from design to production to packaging and shipping. We also prioritize ethical labor practices and environmental responsibility in our supply chain. By prioritizing sustainability and the well-being of people, we aim to create a more sustainable and just future.

Move Your Body

It's the commitment to change